Sign Up for Your Free Account

1. Enter your email address.
2. If you don’t have an account, you will be prompted to set one up. Please fill out the form in its entirety.
3. Once you create an account, you can simply log in with your email address and password.
4. If you forget your password, click on the FORGOT YOUR PASSWORD link and your password will be sent to your email account

How to add items to your shopping cart:

1. Click on the link to choose the album or single title you wish to purchase.
2. Specify the quantity you wish to purchase. The default quantity is one (1) for any particular item, if you choose to purchase more than one, enter the the quantity you require in the quantity text box.
3. Click the "Add To Cart" button.
4. Once you have added the item to the cart you will have the option of either going back to the VPReggae home page to continue shopping or going to your shopping cart.
5. To go to your Shopping Cart at any time click the "View Cart" icon at the top right corner of the web page.
6. To Delete Items from your cart, you can either check the remove item check box or change the quantity to 0 and then click the UPDATE CART button.
7. To add more items, click on the Continue Shopping button that will take you to the VPReggae home page and from there you can choose more items.
8. When you are satisfied with your selections, you can click BEGIN CHECKOUT to start the SECURE check out process.

Coupons:

• If you were given a discount coupon code, enter it in the space provided on the Shopping Cart page. Please note that these coupons do expire and you must use them within the time period alloted.
  

Checking Out:

• You are required to fill out all the fields marked with a red asterik on the Chek Out web page.
  
• Choose either to ship to your billing address or to a different address.
  
• Click the Chek Out button to complete your order.
  

Payment Options:

• VPReggae.com only accepts American Express, Discover, MasterCard and Visa credit cards.
  

Payment by Credit Card:

• We recommend payment by CREDIT CARD as this is the fastest way for your order to be processed. We currently accept American Express, Discover, MasterCard, and Visa.
• Your credit card is not charged until your order is ready to be shipped.
• The transferring of your credit card information is safely handled by secure transaction methods with our SECURE CHECKOUT process.
• Your card will be charged only for the items shipped and not for out of stock items. Credit Card information will be verified at our facilities.
• Enter your credit card information. Please note that the expiration date must be correct and the billing address you use for VPReggae.com.com MUST be the same as the billing address that you use for that particular credit card.
• If a credit card is declined, you will be notified by email that your order has been cancelled. You must re-submit your order with a valid credit card.

At VPReggae.com we offer a FLAT RATE SHIPPING of US$5.00 for US Domestic Orders (50 contiguous U.S. states) and a quantity based shipping rate (SEE TABLE BELOW) for all other (International) orders  for our retail customers. We ship WORLDWIDE to almost every country. At present orders shipped to any of the 50 contiguous U.S. states are shipped for delivery in 2-3 business days via United States Postal Service with tracking. All other orders are shipped via FEDEX international economy. (Sunday and national holidays are not considered business days for delivery purposes. Flate rate shipping fees may change without notice.)
CUSTOMERS OUTSIDE OF THE USA ARE RESPONSIBLE FOR ANY TAXES AND/OR DUTYS THAT MAY BE APPLIED!
Please note that only order received before 12pm EST on business days will be shipped the same day.

# of Items per Order		Shipping Cost
1-5		US$30.00
6-10		US$40.00
11-15		US$50.00
16-20		US$60.00
21-30		US$70.00
31 and over		US$100.00

TAX:

• NY state residents MUST check off this box, if you live in NY state we are required to charge tax, if you fail to check off the box, tax will be added later and we will email you the updated total of you order.

Confirmation after you submit your order:

• an invoice will appear and will also be sent to your email address, please print a copy for your reference.
  
  
• You will receive e-mail notification once your order has been processed. The notification will tell you if we have the items in stock. We will only ship items we have in stock and the total amount of your order will be adjusted accordingly. You will be notified by e-mail of any changes. You will also be emailed the shipping tracking number of your order.
  
  
• Your order will be shipped via USPSand you can track your package at http://www.usps.com/shipping/trackandconfirm.htm.

RETURN POLICIES

VINYL

All vinyl sales are final and non-returnable. We can not guarantee the quality of vinyl, nor can we guarantee that a particular 7" or LP was properly pressed. Some 7" include edited versions of the original explicit lyrics. Please keep this in mind when you place orders for 7" and 12" LPs. We pay special attention to packaging of vinyl and will do our best to ensure that your vinyl order reaches you undamaged. We do not make any guarantees. Please consider this in your vinyl orders.

RETURNS/EXCHANGES

You may exchange defective CDs within 14 days of receipt for replacement with the same non-defective title. Vinyl items are non-returnable and non-exchangeable. All exchanges require you to contact us at orders@vpreggae.com for a Return Authorization (RA) number prior to returning the item. The following reasons justify an exchange:

• Defective CDs which can not be played.
• Other packaging or manufacturing defects.

If you have any technical difficulties or require further assistance, please contact us by email:

Orders@vpreggae.com

Or

call 1-800-741-4744 (toll free in the US) or 954-966-4744 , please have your account number and order invoice number (located on the Invoice) handy to expedite your enquiry.

PHONE ORDERS

You may also place phone orders via:

VP Records Distribution Florida

6022 S.W. 21st Street Miramar, Florida, 33023

Tel: 954 966 4744 | Fax No: 954 966 8766

Toll free: 800 741 4744